Quality Assurance Technician / Inspector (Batavia, IL)

Location: Operations - Batavia, IL

The Quality Assurance Technician/Inspector at Eagle Flexible Packaging provides support to the manufacturing/operations in the areas of product quality and reliability; maintains QC documentation & files, and uses quality techniques to track, analyze and report on materials, processes, and products to ensure they meet company quality standards and customer specifications. Both day and overnight schedule options are available!

Specific Duties

• Assist in the development and pursuit of programs that Eagle deems necessary for its growth and success, such as recognition by Food Safety Program as compliant to their requirements.
• Assist in the development and maintenance of quality and Food Safety Program training programs and procedures.
• Document and communicate customer specifications, maintain database and specification folders.
• Assist in the documentation and communication of Eagle production specifications (run conditions).
• Assist in determining the tests and evaluation necessary to assure the satisfactory quality of incoming materials, and perform those tests.
• Independently perform in-process inspection, measurement and testing of finished product and raw material at all printing and converting stations at both Eagle locations.
• Assist in the performance of internal assessments & audits necessary to assure our compliance with stated procedures and objectives.
• Assist in the problem analysis and corrective action necessary to address any customer complaints or rejections.
• Participate in meetings, investigations, problem solving discussions, salvage review, and special project teams on an as-needed basis.
• Work on projects, coordinate activities and carry out other job duties as assigned and/or directed by the Quality Assurance Manager.
• Ensure that all company food safety and quality assurance procedures are followed at all times. Escalate any issues/concerns to management.
• Other related duties as assigned.

Essential Duties and Responsibilities

• Audit rejected or customer returned product.
• Develop, maintain and log first run samples and family colors.
• Inspect, review and document pouching/converting retain samples.
• Maintain retain log and storage box inventory of print & pouching/converting retain samples.
• Oversee rework; inspect and audit reworked or resorted material.
• Maintain Quarantine hold log and Quarantine hold area.
• Train company employees in procedures/work-instructions, inspection techniques, related laboratory testing, and GMP/Food Safety Program related elements.
• Maintain and operate all inspection, measurement and testing equipment, including equipment inventory list, calibration and records, and operating procedures.
• Perform and log all Green Bond testing.
• Perform start-up and approvals as needed for all equipment at both locations.
• Effectively communicate all quality issues to Quality Assurance Manager or another Company Officer immediately upon discovery.
• Responsible for the organization of the quality lab. Maintain in a clean and orderly condition.

Basic Qualifications:

• Basic knowledge of various testing: destructive (functional), in-process (attribute & variable) and controlled.
• Proactive and able to take initiative.
• Quality critical and continuous improvement mindset – able to see the big picture and understand the importance of each step in the quality process.
• Effective problem-solving skills, willing to ask questions about processes and procedures.
• Effective communication skills, both verbal and written. The QA Technician must be able to communicate issues appropriately when they arise, as well as properly document the work being completed.
• Must be able to take responsibility and be accountable for actions.
• Excellent organization skills and time management.
• Excellent color acuity and good vision (corrected if necessary).
• Basic PC skills, including Microsoft Word and Excel.
• Inquisitive mindset, persistent.
• Displays a basic understanding of the Quality expectations, tolerances and acceptable defect rate.
• Willingness to advance knowledge base by attending continuing education and/or certification courses.

Pay: $19.00 – $21.00 per hour

Flex Your Potential with Eagle!  We are committed to supporting our employees’ career growth and aspirations and provide full-time team members with the following benefits:

• Medical Insurance – On the first of month following 60 days of employment, employees can choose from 1 PPO plan, 2 PPO/HSA plans, and 1 HMO plan, all provided by United Healthcare.
• HRA / HSA Contributions – Participants in the employer-provided medical insurance program will receive funds from Eagle for either their HRA (for all PPO and HMO enrollees) or HSA (for all PPO/HSA enrollees). The annual amount provided to each participant is based on one’s enrollment tier per the following schedule: $1,500.00 for Employee Only coverage, $3,000.00 for Employee + Spouse or Employee + Child(ren), and $4,500.00 for Family coverage.
• Dental Insurance – On the first of month following 60 days of employment, employees can enroll in dental insurance provided by Mutual of Omaha.
• Vision Insurance – On the first of month following 60 days of employment, employees this voluntary benefit through Mutual of Omaha.
• 401K Plan – Plan entry date is the first of the month following 6 months of service. Eagle provides its employees with a 100% match up to 1% and 50% match up to 6%.
• Company Paid Short Term Disability – The Short Term Disability premium is 100% paid by Eagle.
• Company Paid Long Term Disability – The Long Term Disability premium is 100% paid by Eagle.
• Life Insurance – The Basic Life premium is 100% paid by Eagle and is a flat $20,000 benefit for all FT, benefit eligible employees. Employees have the option to purchase additional voluntary life insurance for self, spouse, and dependent children.
• Vacation/PTO: The amount of vacation/paid time off (PTO) employees receive each year starts at 80 hours (2 weeks) each year, which accrues at a rate of 1.538 hours per week, and increases with the length of employment.
• 6 Company Paid Holidays – Eligible after 60 days of employment.
• Sick Leave – Eligible for paid sick days at the rate of 3 days (24 hours) per year after 6 months of service (prorated for per the calendar year).